Privacy Policy

Privacy Policy

At Luminest Ltd we take your security and privacy very seriously, whether you are an existing customer or visiting our website for the very first time.

The data we collect is purely to fulfil your order and offer the level of customer service we wish to provide you with, therefore the following data is required:

Name
Address
Contact details
Payment details

We do not store any payment information any longer than necessary. Our payments are securely processed by a third party payment provider, so only when we take orders over the phone do we directly receive customer card details – which are immediately entered into the secure payment system. We will never retain any customer payment information. 

We will not give or sell any personal data to anyone, however we do need to share certain information with delivery companies, payment service providers and professional service providers to offer the standard of customer service we promise.

If you do not wish to receive any future mailings, email subscriptions for further information, promotions or newsletters please get in touch to opt out of this communication.

Registered Office
  • Luminest Ltd, 30 Sunny Mount, Harden, Bingley, BD16 1WG
  • Company number: 11231885 registered in England